社宅二手交易平台｜鄰里家具家電買賣與搬家出清 - 隱私權政策

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隱私權政策

歡迎使用「社宅二手交易平台｜鄰里家具家電買賣與搬家出清」（以下簡稱「本平台」）。本平台為社會住宅住戶專屬的二手物品交易與社區活動服務，聚焦鄰里間家具、家電買賣與搬家出清。我們非常重視您的個人資料與隱私，本政策說明我們如何蒐集、使用、儲存與保護您的資料。當您註冊或使用本平台，即表示您已閱讀並同意本政策。

一、我們蒐集的資料

  • 帳號資料：電子郵件、登入密碼（以不可逆加密方式雜湊儲存，我們無法得知您的原始密碼）、暱稱、LINE ID、大頭貼照片。
  • 社宅身分資料：您所屬的社會住宅社區、社區角色（住戶／賣家／社區管理員）及住戶驗證狀態，用於確認您具備使用資格。
  • 交易與活動資料：您刊登的商品資訊（標題、描述、分類、狀況、價格、面交地點與時間、商品照片）、活動資訊、預約紀錄。
  • 檢舉資料：您提出檢舉時所填寫的原因與說明。
  • 推播與技術資料：為傳送推播通知所需的裝置訂閱資訊、登入憑證（JWT）、以及系統為維護安全與稽核所產生的操作紀錄。

二、我們如何使用您的資料

  • 建立與維護您的帳號、驗證您的社宅住戶身分。
  • 提供刊登、瀏覽、預約、面交聯繫及社區活動等核心功能。
  • 傳送與交易、活動或帳號相關的推播通知。
  • 維護平台安全、防止濫用、處理檢舉與爭議、並記錄管理操作以供稽核。

三、資料的分享與揭露
我們不會販售您的個人資料。您在平台上刊登的商品、活動與公開暱稱、大頭貼，會顯示給其他使用者以完成交易媒合。您的 Email 與密碼等機敏資料不會公開。我們僅在下列情況揭露資料：

  • 經您同意；
  • 為提供服務所必需的技術服務商（如雲端主機、圖片儲存、推播服務等），且僅限於服務所需範圍；
  • 依法律規定或主管機關、司法機關之要求。

四、第三方服務
本平台使用下列第三方服務協助營運，這些服務可能依其自身政策處理必要之技術資料：

  • Firebase Cloud Messaging（Google）：推播通知傳送。
  • Cloudflare R2：商品與大頭貼圖片儲存。
  • 雲端主機服務商：系統運算與資料庫代管。

五、資料的保存與安全
我們採取合理的技術與管理措施保護您的資料，包括密碼雜湊、傳輸加密與存取權限控管。您的資料將保存至您刪除帳號或依法應刪除為止。惟請注意，網際網路傳輸無法保證絕對安全。

六、您的權利
您得隨時查詢、閱覽、更正您的個人資料，或請求停止蒐集、處理、利用及刪除您的資料。您可於 App 內修改個人資料，或透過下方聯絡方式與我們聯繫。

七、兒童隱私
本平台不針對未滿法定年齡之兒童提供服務。若您未成年，請於法定代理人同意下使用。

八、政策修訂
我們可能不定期修訂本政策，修訂後將於本頁公告。重大變更將以適當方式通知您。

九、聯絡我們
如對本政策有任何疑問，請聯繫：
【服務名稱／營運單位】
Email：dwhao84@gmail.com

Privacy Policy

Welcome to the "Social Housing Marketplace — Neighborhood Furniture & Appliance Trading and Moving Clear-outs" (the "Platform"), a service exclusively for social housing residents, providing second-hand item trading and community activities with a focus on neighborhood furniture, appliances, and moving clear-outs. We take your personal data and privacy seriously. This policy explains how we collect, use, store, and protect your data. By registering for or using the Platform, you acknowledge that you have read and agree to this policy.

1. Information We Collect

  • Account data: email address, login password (stored as an irreversible hash — we never see your plain-text password), display name, LINE ID, and profile photo.
  • Social housing identity: your social housing community, community role (resident / seller / community admin), and resident verification status, used to confirm your eligibility.
  • Trading and activity data: the listings you post (title, description, category, condition, price, meet-up location and time, item photos), activities, and reservation records.
  • Report data: the reason and notes you provide when submitting a report.
  • Push and technical data: device subscription information required to deliver push notifications, login credentials (JWT), and operational/audit logs generated by the system for security purposes.

2. How We Use Your Information

  • To create and maintain your account and verify your social housing residency.
  • To provide core features such as posting, browsing, reservations, meet-up coordination, and community activities.
  • To send push notifications related to transactions, activities, or your account.
  • To maintain platform security, prevent abuse, handle reports and disputes, and keep administrative audit records.

3. Sharing and Disclosure
We do not sell your personal data. Items and activities you post, along with your public display name and profile photo, are shown to other users to facilitate transactions. Sensitive data such as your email and password are never made public. We disclose data only:

  • with your consent;
  • to technical service providers necessary to operate the service (e.g. cloud hosting, image storage, push messaging), limited to what the service requires;
  • where required by law or by a competent government or judicial authority.

4. Third-Party Services
The Platform relies on the following third-party services, which may process necessary technical data under their own policies:

  • Firebase Cloud Messaging (Google): delivery of push notifications.
  • Cloudflare R2: storage of item and profile images.
  • Cloud hosting provider: compute and database hosting.

5. Data Retention and Security
We apply reasonable technical and organizational measures to protect your data, including password hashing, encryption in transit, and access controls. We retain your data until you delete your account or as otherwise required by law. Please note that no method of transmission over the Internet can be guaranteed to be completely secure.

6. Your Rights
You may access, review, and correct your personal data at any time, and may request that we stop collecting, processing, or using it, or delete it. You can edit your profile within the app or contact us using the details below.

7. Children's Privacy
The Platform is not directed to children under the legal age. Minors should use the service only with the consent of a legal guardian.

8. Changes to This Policy
We may update this policy from time to time and will post changes on this page. We will notify you of material changes by appropriate means.

9. Contact Us
If you have any questions about this policy, please contact:
【Service name / Operator】
Email: dwhao84@gmail.com

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